Benefits:

401(k)
401(k) matching
Paid time off

If you are looking to get back into the job market or go from part time to full time or just looking for something new, we may be the place for you. We are looking for a Customer Service Representative for the Park Valley Young Insurance Agency in Maple Grove, MN to join our agency family. Agency environment is relaxed and friendly. We are looking for a person with excellent communication and writing skills who is comfortable with technology. Insurance license and experience in the insurance industry is not required but preferable. College degree not required.

Position would be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks

Competitive Pay
Professional Development
Job Stability in a growing industry

Responsibilities

Provide service to existing clients related to insurance policies, taking payments, obtaining information, answering questions, researching information, and providing documentation.
Provide support to agents by obtaining customer information, entering customer information into rating systems and forms.
Create new customer welcome letters and information.
Maintain company management system by adding new customers, updating customer changes, creating and generating customer lists. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Researching agency management system capabilities and training staff.
Create new customer files and editing existing customer files.
Create and run customer mailings.
Maintain office supplies.
Set appointments and/or client calls to support a producer reviewing existing policies.
Updating website and social media.
Collaborate with team members, mentor staff, and participate in formal and informal meetings as needed.

Qualifications

Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Hold a high school diploma and have work experience in retail or similar.
Proficient in social media.

Compensation: $18.00 - $20.00 per hour

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice.

Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.

The demand for insurance professionals is growing every day! Is this career right for you?

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)