Customer Service Representative Rochester MN St. Paul MN

Farmer's Union Agency

Customer Service Representative Rochester MN

Full Time • St. Paul MN
Sanders Agency
Rochester, MN


We are looking for a Full or Part-time customer service representative for a full-service agency in Rochester, MN.  The individual we are seeking exhibits exceptional people skills but also has the ability to work independently on data entry projects where attention to detail is critical.  Insurance experience is preferred but not mandatory. 

 

Essential job duties

  •  Answer general insurance questions from customers.
  •  Gather information from customers and take that information and enter it into multiple company websites to provide competitive quotes.  
  •  Process policy changes and requests for insurance certificates.
  •  Data-entry into the Agency Management System.
  • Ability to compare insurance policies for coverages, and offer additional coverages to customers

Knowledge, skills and abilities

  • Ability to work independently and remain productive without direct supervision
  • Maintain a high-level of attention to detail
  • Knowledge of insurance preferred, but not required.
  • Strong organizational skills.
  • Exceptional oral and written communication skills.
  • Working knowledge of computer software including Outlook and Microsoft Word preferred.
  • Ability to learn many different insurance company interfaces and work efficiently within them
  • Ability to use general office equipment.
  •  Ability to learn and perform new duties and responsibilities.

Required education/experience/licensure

·       Experience in customer service. Insurance experience preferred.

·       High School diploma required, college experience/degree preferred

Minnesota license preferred, but not required.  Will have to obtain license upon starting with agency.

Job Type: Full-time or Part-time / Need is Approx. 30 Hrs. week – but is flexible.  
Compensation: $15.00 - $22.00 per hour




This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)